Most restaurants today have implemented a rewards program to drive increased guest visits and spend. A strong rewards program provides a one-to-one channel for guest engagement, with data-driven ...

A monthly overview of things you need to know as an architect or aspiring architect. Unlock the full InfoQ experience by logging in! Stay updated with your favorite authors and topics, engage with ...

Finally, consider guest behavior. Are you encouraging good behavior and discouraging bad behavior? The definition of good and bad behavior will vary for each concept, but good behavior at your brand ...