Retailers know the store of the future won’t build itself, but they’re still struggling to lay the foundation. A new Coresight Research survey, sponsored by Tech Mahindra, finds that 84% of retail ...

That behavior is now shifting: with agentic AI, shopping is becoming less about finding products and more about expressing intent. Instead of typing keywords or browsing categories, consumers describe ...

Training, mystery shops and self-service technology are among key tools to achieve operational excellence. The biggest mistake c-store retailers make around training is focusing only on new hires and ...

Organizations in the digital age can no longer afford downtime or problems. Whether it’s retailers’ loyalty programs not collecting points or shipping companies suffering from logistics software ...

Employee satisfaction plays a central role in store operations. After all, when employees are happy and engaged, they create more productive and profitable store environments. But one survey found ...

Understaffing a store isn’t headline-worthy. Yet, at many retailers, such inefficiencies forfeit more inventory than the smash-and-grab robberies that go viral or make the news. Inventory loss is out ...

Biometric solutions help deliver these capabilities through innovations in fingerprint or facial recognition technologies. These solutions are poised to play a growing role in raising the quality of ...

Running a grocery store involves more than just the sales floor. With basement storage, back-of-house mezzanines, and in some cases multiple retail levels, moving product, carts, and supplies ...

For Rebekah Kondrat, retail is magic. “A great experience, like a physical retail environment, can change someone’s day,” she said in an interview with Retail TouchPoints. That’s why Kondrat and the ...

The Company Appoints Retail Tech Industry Veteran Shaun Britton to Lead its European and Middle Eastern Operations and Oversee its Growing EMEA Client Base COLUMBUS, Ohio--(BUSINESS WIRE)--Jumpmind, ...

Schnucks deployed Logile’s Fresh Item Management Solutions to modernize its fresh food operations, adopting a data-driven and automated approach that eliminates guesswork. “These production-planning ...